Every life tells a story, and one commemoration event and experience with us is quite different to another. Here’s some of the feedback we’ve received.
“On behalf of our Auntie, we’d like to say a huge thank you for the amazing job you did performing her service. We really appreciated the patience and kindness you showed us all, especially considering there was so many of us and our opinions to consider. We all felt really happy with how the celebration of her life went, we think it honoured a pretty special lady. We are most grateful for your part in this.”
– Leslie, Peter, Roger, Jen, Cath, Cath, Bevan, Karl & Families
“When my Nana passed away, I didn’t hesitate to see if besoul could help. Dean was happy to assist, he was understanding and able to give clear guidance about what needed to be done. We wanted to look after some parts ourselves and Dean was happy to do as much or as little we wanted.
Dean is well spoken, kind, considerate and knows exactly what to do and when. Dean is clearly an experienced operator and I would not hesitate to recommend him to anyone. Dean has a warmth and understanding which is much appreciated at a challenging time.”
– Sarah Martin, Matakana
“We had to go through the very sudden loss of our baby boy and that comes with funerals arrangement which is not something we were ready to do at that time. Dean has been so helpful going out of his way to make things easier for us. We really felt humanity and compassion while having to deal with something so hard. Dean just made things easier and we will be forever grateful. We would definitely recommend Besoul to anyone having to go through this process.”
– Liz & Dylan
“Recently our father died and in the process of making his final arrangements, we found Besoul Funerals on the web. What a true blessing for us. Dean Weber is both passionate and compassionate. He was the consummate professional while serving our family in a time of grief. His steady hand provided the support and guidance we needed during the preparation and fulfillment of Dad’s funeral.
Dean attended to every detail conscientiously. He went well above and beyond, even ensuring that family members, thousands of miles away were able to be a part of the services. My entire family would highly recommend Besoul Funerals to anyone who is facing the very difficult task of laying a loved one to rest.”
“I would like to thank you very much on behalf of our family for the prompt, professional and very caring manner in which you conducted yourself during the process of my father’s end of life celebration. From my first phone call to you, you guided us through every step required to look after Dad and made what would have been a very stressful ordeal so much easier with your advice and caring attention to detail. The flexibility you afforded us personalise our celebration of Dad’s life made our day very special indeed.”
– Robin, for and on behalf of the Wheeler family
“Dean was recommended to us after the unfortunate passing of our much loved father. Dean dealt with us with professionalism and empathy. There were some tricky family dynamics which Dean navigated with sincerity and expertise. He was accommodating with requests, gentle with suggestions and patient following us up to meet deadlines for the funeral celebration.
Dean you were outstanding and we really appreciate your assistance throughout this new experience for us.”
– The Kids of Selwyn Heighway
“After 60 years of marriage, my husband passed away in February 2021. From the moment he left this world, Dean looked after him with care and dignity. My family felt confident in Dean taking care of the service to celebrate Ken’s life.
A bonus for us was the building was not gloomy – but spacious, bright and airy. Ken was not a gloomy person, he had a bright personality.”
“We found Dean’s care and respect during our rush to bury my dear Mum within 3 days amazing. He listened and went the extra mile. He was clear on costs and wonderfully respectful while we organised all the arrangements. Dean was happy for us to organise our own parts of the service but wonderfully willing to do all that we asked of him. Thank you besoul for the support and care, which made Mums hard send off so much easier.”
“Our family recently had a headstone made for our parents and also upgraded the family plot at Matakana Cemetery (new concrete berm and plaques).
I really want to thank Dean for his amazing help through the long process. Dean was extremely kind and considerate, providing sensitive guidance through maze of options, styles, companies and with honest feedback.
He liaised with reps, set up on site meetings and guided us through the decisions.
His communication via meetings, phone calls and text was impressive. Special thanks Dean for the excellent follow up (several times) to keep company on the job!
We are very pleased with the completed work.
Dean has been wonderful to deal with. He has such a pleasant kind friendly manner.
I recommend him to you all.“
“Dean is the most gentle, caring and compassionate gentleman, he met my darling husband prior to his passing which to me was so special. Dean looked after my son and myself with a peace and gentleness which helped us cope to make our decisions to ensure the celebration of my darling husbands life was perfect.
Before, during and after the service Dean spoke with us to ensure we were comfortable and aware of the proceedings. The Magnolia room feels warm and comfortable, there is also a private room where we were able to compose ourselves, we were so thankful to have a space to ourselves for a few moments.
Besoul Funerals is very special and for the saddest time of our lives we were so grateful to have chosen Dean to look after us..”
“I have had the pleasure working with Dean over many years in my capacity as a Celebrant. More recently as Dean is now the proud director of Besoul Funerals. He is a true professional in providing excellent advice combined with sincere sympathy under very difficult circumstances for the family of their departed loved one. He is thorough in detail, kind, passionate in his work and always you are left with a feeling of satisfaction that the upmost respect was achieved.”
– John Phillis
“My wife had worked with Dean on at least three funerals with different relatives passing over the years and had been impressed not only with his professionalism but his personality. When she was diagnosed with terminal cancer and her time was drawing near there was no question she would choose Dean for her own service.
Jude was adamant her service would not be a boring, morbid affair but a quirky bright celebration of life incorporating as much humour as possible. Far from the ordinary.
Jude and I met with Dean a couple of months before her passing to discuss her plans. His immediate response to all requests was yes, we can do that, even if he wasn’t completly sure how at the time. After her passing Dean was nothing but completely respectful of Jude and the family and was inclusive of everyone present. Communication was clear so everyone knew what was going on at all times. Jude had requested for the Magnolia room to be decorated. This was of course no problem and Dean was more than willing to allow Jude’s friends and work colleagues access to do this.
Jude had a large funeral, something close to 400 people. While the Magnolia room couldn’t quite accomodate this number there was ample standing room under the covered porch that everyone could be a part of the service.
The service went off flawlessly. Dean’s composition of service sheets and arrangment of the music and photo slideshow was exactly as requested.
I personally thank Dean for his part in Jude’s funeral and would recommend Besoul without hesitation for anyone facing the loss of a loved one.“
“From the first phone call after mum unexpectedly passed away we knew that Dean was the right person to guide us. His warmth, expertise and reassuring manner helped to calm our shakiness and shock. Throughout the process Dean managed to be both respectful and light which was so appreciated. Dean really listened to our wishes for mum and supported us to make the service a beautiful celebration and remembrance of her life. The venue is a lovely, open, bright space, and we appreciated the modern technology which meant that family who couldn’t attend could still be part of the service. We hold so much gratitude in our hearts for Dean and besoul Funerals.”
– Mary-Louise & Clair
“Besoul funerals did a fantastic job of looking after our uncle when he passed away the week before Christmas. Dean was extremely kind, patient and caring. He explained everything we needed to know and was very accommodating of all our requests. His 20+ years experience enabled him to make some excellent suggestions and he also managed to sort out a livestream to about 8 families in the USA who couldn’t be with us on the day. Dean embraced our entire family during this difficult time and made this sad occasion easier for us to deal with by being present, available, kind and genuinely interested. The small personal touches and high attention to detail were noticed and much appreciated.”
“My wife, Shirley, died of Lewy Body Dementia after a 4 year decline in physical and mental health. Her last communication was her look of love and slow lip movement expressing her feelings toward me and for the life that we had lived.
She was a special person.
A networked referral about ‘besoul funerals’ resulted in my telephone call to Dean; his collection of her body from residential care and the scheduling of a family meeting hosted at Dean’s facilities on the Warkworth urban fringe.
The simple preparation of Shirley’s body, involving her daughter’s cosmetic presentation of her face, clothing and accompaniment to the cremation in Albany was arranged. Regional newspaper notices advising of her death and the subsequent purchase and supply of urns for her ashes were made through Besoul, with accurate estimates provided on relevant costs.
It was a service empathetically and efficiently undertaken by Dean, which I willingly commend to others.”
“My husband passed away from terminal cancer just days after we came out of Level 4 lockdown. As a family we had discussed with him his preferred arrangements for his farewell prior to his death. I had initial contact with Dean by email and subsequently by Zoom during Level 4 outlining my husband’s wishes.
Lawrie died peacefully at home and was able to be farewelled from home. Dean helped facilitate this with compassion and understanding. Under Dean‘s guidance we were able to keep Lawrie at home and farewell him the day after he passed away. Given the challenging Covid circumstances we were limited to being a very small farewell group. It was very special to us to be able to wave goodbye to Lawrie from his beloved home. Grateful thanks to Dean for enabling us to have a bespoke farewell. Dean’s warm, intuitive and personable nature made our experience very special.”
– Raewyn & family